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RetentionTek
Keep customers coming back

The CRM built for customer retention.

Keep more of the customers you already earned. Make every follow-up feel personal and give people a reason to choose you again.

See how RetentionTek helps you bring customers back

Start free trial See how it works

14 day free trial. Card required. 1,000 email credits. Cancel before your trial ends and you won’t be charged. Then $199 a month.

A more personal follow-upKeep the conversation going
EmailFor Maya
Ready for your next visit?

Hi Maya, it was lovely seeing you. When you’re ready, we’d be happy to help you book again.

Choose a time Draft an email
Text messageFor Maya

Hi Maya! Need a hand booking your next visit? Just reply and we’ll help.

Draft a text

Start with the customer data you already have

Import visits from your booking system or a CSV file.

Explore contact sources and bring your visit history into RetentionTek.

Direct connections depend on provider approval and workspace availability. CSV/XLSX imports require compatible fields. See import requirements

A CRM built around repeat business

Considering Salesforce or GoHighLevel?

Meet a focused alternative for customer retention. Put the relationships you already have at the center of your next move.

Find your fit
9:41
RetiDemo

Who needs a follow-up?

Reti
I’d start with Maya. She’s due for her next haircut. A friendly check-in with your booking link is a good next step.

How would you like to follow up?

Choose a follow-up. Let Reti prepare it.

Choose a follow-up. Let Reti prepare it.

9:41
Today dashboard with the app's shared metric widgets. Sample salon data; unavailable metrics remain unavailable.

See your retention picture in one workspace.

The retention playbook

Client follow-up, SMS campaign planning and rebooking guides.

Build a practical follow-up plan around the customers you already know. Learn how automated SMS follow-up campaigns work, what business texting registration requires, and how to guide customers back to your existing booking page.

SMS follow-up campaign planning

Choose the audience, timing, approval and stop rules before you send.

Business SMS registration

Understand A2P 10DLC brand verification, campaign approval and business phone numbers.

Appointment reminders and rebooking

Match the message to a booked appointment, a missed visit or an overdue return.

Salon rebooking follow-ups

Use visit history to plan the next appointment without replacing your booking system.

Reconnect with lapsed customers

Plan relevant follow-ups and measure returns beyond opens and clicks.

Find the right retention workflow

See where RetentionTek fits alongside your existing customer tools.

Try RetentionTek free for 14 days, then $199 per month.

Start free trial